IT Asset Management (ITAM) – Hardware Asset Management (HAM) Training
IT Asset Management (ITAM) - Hardware Asset Management Training
The ultimate course for learning everything about IT Asset Management (ITAM). Includes free ITAM eBook & free process flows!
Course Description
Are you an IT Professional who wants to learn about IT Asset Management? Or maybe you already know about IT Asset Management and want to brush up you’re existing skills? If so, then this course is perfect for you!
Why Take This Course?
Careers in the IT Asset Management industry are proving to be more and more common, so the need for solid skills and education is proving to be a basic requirement for all ITAM professionals.
Did you know that the average salary for an IT Asset Manager in the United States is $110k? This course will enable you to kick-start your career in IT Asset Management.
This course focuses more on Hardware Asset Management (HAM), rather than Software Asset Management (SAM). But with that being said, this course is an excellent segway into the world of SAM.
Course Content
- Course introduction
- IT Asset Management Explained
- Example of Assets
- Role of IT Asset Management within an Organization
- Starting up an Asset Management Program
- Deciding what assets are In Scope vs Out of Scope
- Asset Categorization
- Asset Repository
- Software as a Service (SaaS)
- Why Spreadsheets Don’t Work
- Discovery Software
- Responsibilities of an IT Asset Manager
- ITAM Processes
- Install, Move, Add, Change (IMAC)
- Return Merchandise Authorization (RMA)
- Tax Savings
- Introduction to the Asset Lifecycle
- Asset Procurement
- Vendor Management
- Asset Receiving
- Asset Tagging
- RFID Tags
- GPS Tracking
- Asset Redeployment
- Asset Storeroom
- Deploying Assets
- IT Service Catalog
- Managing Consumables
- Standards and Frameworks
- Configuration Management Database (CMDB)
- Warranties
- KPIs and Metrics
- Reporting
- Processing Returned Assets
- Managing Leased Assets
- Processing Lost or Stolen Assets
- Asset Disposal and Recycling
- Removing Data
- Working with an IT Asset Disposition (ITAD) Vendor
- IT Chargeback
- Total Cost of Ownership (TCO)
- Return On Investment (ROI)
- ITAM Maturity Model
- IT Asset Management Quiz
- ITAM eBook – An IT Manager’s Guide To Hardware Asset Management
- ITAM Maturity Model Document
- ITAM Glossary
- Should You Track It? Decision Diagram
- Sample Purchase Order
- Sample IT Asset Return Form
- Sample IT Asset Check-out Form
- Process Flow 1: Purchase Order (PO)
- Process Flow 2: Asset Disposal
- Process Flow 3: Return Merchandize Authorization (RMA)
- Process Flow 4: Asset Request
- Process Flow 5: Employee Offboarding
Self Paced
- Certificate Upon Completion
- Access Forever
- Interactive
- Self Paced
What Our Students Have To Say
Other Courses
Students that have bought the Hardware Asset Management course have also purchased the below courses.
Hardware Asset Management Specialist Certification Exam
- 40 questions
- Certification upon passing
- Open book exam